The PALTOWN Model provides community members with a central, “downtown” neighborhood where all can participate, coupled with many small-scale neighborhoods, each serving a specific group and each run by a trained community leader. These leaders come from the community itself; in our experience, community members often step forward and ask to create and manage new neighborhoods as they see a need, and feel a desire to give back.
Community leaders welcome new members, nurture conversations, and maintain community standards. They have their own dedicated community (“CITY COUNCIL”), where they can discuss issues that arise in their neighborhoods and solve problems collaboratively.
PALTOWN is developing a formal training plan to support new leaders and experienced leaders alike, including a train-the-trainer track and continuing education in community management best practices.
This program would include:
New Leader Onboarding
- Video introduction
- Assignment of an experienced mentor
- 2-4 weeks “shadowing” mentor in existing community
- 3 months of active mentoring, including weekly check ins
Continuing Education - the “Mayoring Knowledgebase”
- Video library covering topics including acclimating new members, handling death and grief, and dispute resolution
- Archived, searchable conversations from the admin groups surrounding community guidelines and managing difficult issues
- Externally developed community management resources
- On-demand webinars
Training in the Real World
- Live gatherings hosted by PDF
- Community building and training curricula
- Travel grants and scholarships to biomedical, advocacy, or community management conferences
- Support admin understanding of advances in research and advocacy efforts in their disease spaces